Terms & Conditions – 399bei Online Casino and Sports Betting

1Introduction and Acceptance of Terms

These Terms & Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Player", "User", "you") and 399bei ("399bei", "the Platform", "we", "us", "our"). By accessing the 399bei website at https://399bei.app, registering an account, making a deposit, or placing any wager or bet, you confirm that you have read, understood, and unconditionally agreed to these Terms in their entirety.

If you do not agree to any part of these Terms, you must immediately stop using the 399bei platform and close your account. 399bei reserves the right to amend these Terms at any time. Material changes will be communicated through the platform. Continued use of 399bei after any amendment constitutes acceptance of the revised Terms.

2Eligibility and Age Verification

Access to and use of the 399bei platform is strictly restricted to individuals who meet all of the following eligibility criteria:

• You are at least 21 years of age. 399bei does not permit any player under the age of 21 to register, deposit, or place bets under any circumstances.
• You are registering and playing solely on your own behalf, using your own funds, and for your own personal entertainment.
• You are not acting as an agent for or on behalf of any other person.
• You do not currently hold a self-exclusion arrangement with 399bei or any related platform.
• You are not located in a jurisdiction where online gambling is explicitly prohibited by local law and where you are personally subject to that prohibition.

399bei reserves the right to request identity verification documents at any time to confirm age and eligibility. Accounts found to be operated by players under the age of 21 will be immediately closed, all balances forfeited, and all winnings voided. 399bei operates strict anti-underage-gambling policies and cooperates fully with any reporting obligations that may apply under internationally applicable standards.

3Account Registration and Security

To use the full features of the 399bei platform, including depositing funds and placing bets, you must register a player account. The following conditions apply to all 399bei accounts:

• Each player is permitted to hold one account only. Creating multiple accounts (multi-accounting) is a material breach of these Terms and will result in immediate account closure and forfeiture of all balances and pending withdrawals.
• You must provide accurate, complete, and truthful information when registering your account. This includes your full legal name, date of birth, mobile phone number, and any other details requested during registration.
• You are responsible for maintaining the confidentiality of your username and password. 399bei will not be liable for any losses resulting from unauthorised access to your account caused by your failure to keep login credentials secure.
• You must notify 399bei immediately at [email protected] if you become aware of any unauthorised use of your account or any breach of security.
• 399bei reserves the right to close, suspend, or restrict any account at its sole discretion where it reasonably suspects a breach of these Terms, fraudulent activity, or any other conduct that is harmful to the platform or to other players.

4Deposits, Withdrawals, and Payment Methods

399bei supports the following payment methods for players in Bangladesh: bKash, Nagad, Rocket, and Upay. All transactions are conducted in Bangladeshi Taka (৳ / BDT). The following conditions apply to all deposits and withdrawals:

• The minimum deposit is ৳200 per transaction. Deposits below this threshold will not be processed.
• Deposits are credited to your 399bei Wallet instantly upon successful processing through your chosen mobile banking provider.
• Withdrawal requests are typically processed within 15 minutes of submission, subject to verification checks and network availability. During periods of high traffic — including BPL season, Eid, and major T20 tournament windows — processing times may be slightly extended.
• All deposits and withdrawals must be made through payment methods registered in your own name. 399bei does not accept third-party payments under any circumstances.
• 399bei reserves the right to request documentation verifying the ownership of any payment method used on the platform before processing a withdrawal.
• Any deposit made for the purpose of money laundering, fraud, or any other unlawful activity will be reported to the appropriate authorities, and the account will be permanently closed with all balances forfeited.
• 399bei does not charge fees on standard deposits or withdrawals, though your mobile banking provider may apply their own transaction charges, which are outside 399bei's control.

5Bonuses, Promotions, and Wagering Requirements

399bei offers various bonuses and promotional offers to eligible players from time to time. All bonuses are subject to the following general conditions unless stated otherwise in the specific promotion terms:

• Bonus offers are available to eligible registered players aged 21 and above only. 399bei reserves the right to exclude any player from any promotion at its discretion.
• All bonuses are subject to wagering requirements before any associated winnings can be withdrawn. The applicable wagering multiplier will be stated in the individual promotion terms.
• Only one bonus may be active at any time unless a specific promotion explicitly permits the stacking of offers.
• Bonus funds must be used before real-money funds when both are present in a player's account, unless the platform's system states otherwise.
• Any attempt to abuse a bonus offer — including but not limited to creating multiple accounts, using bonus funds in a manner inconsistent with fair play, or exploiting an error in the platform — will result in the bonus and associated winnings being voided and the account being suspended.
• 399bei reserves the right to modify, suspend, or cancel any promotional offer at any time without prior notice.

6Betting and Gaming Rules

All bets and wagers placed on the 399bei platform are subject to the following general rules. Sport-specific and game-specific rules supplement these general terms and are published within the relevant section of the platform.

• All bets are final once confirmed by the platform. 399bei does not accept requests to void or amend a confirmed bet except where an obvious technical error has occurred.
• In the event of a technical malfunction affecting the outcome of a game or bet, 399bei reserves the right to void the affected round or bet and return the stake to the player's account. This decision is at 399bei's sole discretion.
• Minimum and maximum bet limits apply to all games and sports markets. These limits are displayed within each game or market and may be adjusted at any time.
• 399bei's live casino games, including those provided by Evolution Gaming and Ezugi, are governed by their respective studio rules in addition to these general terms. In any conflict, 399bei's Terms take precedence for matters of account management and payments; studio rules take precedence for individual game mechanics and outcomes.
• Crash games, including Aviator by Spribe, use provably fair algorithms. Game outcomes are independently verifiable by the player using the seed values provided within the game interface.
• 399bei reserves the right to suspend any game or market at any time for maintenance, security review, or regulatory reasons without prior notice.

7Responsible Gaming and Player Protection

399bei is fully committed to responsible gaming. The platform provides players with a range of tools to manage their gaming activity, including deposit limits, session time reminders, and self-exclusion. Players who believe that gambling may be negatively affecting their lives are strongly encouraged to use these tools or contact the 399bei support team at [email protected] for assistance.

Detailed information on all responsible gaming tools and resources available through 399bei can be found on the Responsible Gaming page. 399bei takes problem gambling seriously and maintains a zero-tolerance approach to gambling by minors or by individuals who are in a vulnerable position.

8Prohibited Conduct

The following conduct is strictly prohibited on the 399bei platform. Any player found to have engaged in prohibited conduct will have their account closed, all balances forfeited, and may be reported to relevant authorities:

• Registering or attempting to register more than one account on the 399bei platform.
• Providing false, misleading, or incomplete information during registration or at any subsequent verification stage.
• Using automated tools, bots, scripts, or any software designed to gain an unfair advantage over other players or the platform.
• Engaging in collusion with other players in any form, including coordinating bets in live casino games or sports markets to guarantee a return at the expense of the platform.
• Attempting to exploit errors, glitches, or miscalculated odds in any game or sports market.
• Money laundering, fraud, or any other unlawful financial activity conducted through the 399bei platform.
• Accessing the platform using a VPN, proxy, or any other technology for the purpose of circumventing geographic or account-level restrictions placed by 399bei.
• Threatening, harassing, or abusing any 399bei staff member, support agent, or other player.

9Intellectual Property

All content on the 399bei platform — including but not limited to the 399bei brand name, logo, website design, graphics, text, software, game interfaces, and data — is the property of 399bei or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for your personal entertainment only.

You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any content from the 399bei platform without prior written consent from 399bei.

10Limitation of Liability

To the maximum extent permitted by applicable law, 399bei's total liability to any player in connection with their use of the platform shall be limited to the net deposits made by that player in the 30-day period immediately preceding the event giving rise to the claim.

399bei shall not be liable for:

• Any loss of profits, loss of revenue, loss of data, or any indirect, consequential, or special loss arising from your use of the platform.
• Any interruption, delay, or failure of the platform caused by circumstances outside 399bei's reasonable control, including but not limited to internet outages, mobile network failures, acts of government, natural disasters, or third-party payment provider outages.
• Any loss arising from your failure to maintain the security of your account credentials.
• Any decision made by a player to wager funds that results in a loss, whether that decision was informed by information displayed on the platform or not.

Nothing in these Terms excludes or limits 399bei's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

11Privacy and Data Protection

399bei collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions. By registering an account with 399bei, you consent to the collection and use of your personal data as described in the Privacy Policy. 399bei uses SSL encryption across all platform connections to protect data in transit.

12Amendments to These Terms

399bei reserves the right to amend, update, or replace these Terms at any time. Where changes are material, 399bei will use reasonable efforts to notify registered players via the platform or by email to the address registered on their account. The revised Terms will display an updated effective date at the top of this page. It is your responsibility to review these Terms periodically. Continued use of the 399bei platform following the posting of updated Terms constitutes your acceptance of those changes.

13Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws applicable to 399bei's international operations. In the event of a dispute arising from these Terms or your use of the platform, you agree to first contact 399bei's support team at [email protected] and allow 399bei a reasonable period of no fewer than 30 days to resolve the dispute informally before pursuing any other remedy.

399bei aims to resolve all player complaints fairly and promptly. If a dispute cannot be resolved through direct communication with the support team, both parties agree to engage in good-faith mediation before pursuing formal legal proceedings.

14Severability and Entire Agreement

If any provision of these Terms is found by a court or other competent authority to be invalid, unlawful, or unenforceable, that provision shall be deemed severed from the remaining Terms, which shall continue in full force and effect. These Terms, together with the 399bei Privacy Policy and any applicable game-specific or promotion-specific rules, constitute the entire agreement between you and 399bei with respect to your use of the platform and supersede all prior agreements, understandings, and representations.